Whether selling a product or a service, doing business online continues to grow exponentially, and for many consumers, online is the preferred mode of shopping. The potential for SMS ecommerce solutions to grow your business is astronomical — customer engagement via an SMS messaging service can work in an array of ways.
How can SMS benefit your eCommerce business?
- Send coupons
- Promote websites
- Remind consumers of their existing wish lists
- Advise consumers when wish list items are running out or on sale
- Confirm online orders
- Advise order status updates
- Promote specials
- Send a text message to have online shoppers collect their merchandise in-store
- Advise customers of pending service arrival or deliveries
- Send payment reminders
- Advise order cancellations for non-payment
- Thank customers for their patronage
- Encourage customer feedback
- Gain customer insights through SMS surveys
SMS ecommerce solutions can be a valuable tool to help grow your online business. Let INCEPT help show you how. Contact Us today!